Connect Zendesk to Claude

Support reporting usually means exporting tickets and building the same summary by hand each week. Synquil syncs your tickets, users, and organizations so Claude can answer support questions directly, from current data.

Get started freeSee how it works →
Zendesk
Synquil
Synced data layer
Claude

How it works

  1. Connect Zendesk. Enter your subdomain and authorize Synquil with read access to tickets, users, and organizations.
  2. Synquil structures your support data. Ticket status, response times, and requester data are mapped into a queryable schema that stays in sync.
  3. Add Synquil as a connector in Claude. Paste your MCP URL into Claude's connector settings and authorize once.
  4. Ask about support trends in plain English. Claude filters and aggregates tickets the way a real query would, from current data.

Example questions you can ask Claude

“What's our average first response time this week?”
“List open tickets older than 48 hours with no reply.”
“Which customers have filed the most tickets this month?”
“Summarize recurring issues from the last 30 days.”

Where this is most useful

Support leads who report on volume and response time on a recurring basis get the most value — instead of exporting tickets before every report, ask Claude and get a current answer pulled straight from Zendesk.

Give Claude your real ticket data, not a manual report.

Connect Zendesk free